Convertering your Instagram account to a business account

To connect to the Scout Cloud App an Instagram or business account is needed.

While you are able to convert your Instagram personal profile account into a business account within your Instagram mobile app settings, we recommend different steps (via Facebook) that are optimized to give you the best success when connecting Instagram to Scout Cloud App.

Converting via Facebook (recommended)

1. Head over to Facebook and navigate to the list of Pages you have access to. Click on the Page that you’ll associate with your Instagram account, or create a new Page if you don’t already have one.

2. Once you’re in your Page, click Settings in the left hand sidebar.

2. Once you’re in your Page, click Settings in the left hand sidebar.

3. Click Instagram on the left-hand side and then click Connect Account towards the top of the screen.

5. You’ll see a pop up window prompting you to set up your Instagram business account. Follow the on-screen instructions, ensuring you enter your contact info, and then click Done.

If you don’t see the pop up window as shown in the image above, click Get Started towards the top of the Page. If you don’t see the Get Started prompt either, you can try converting via the Instagram app instead, following the steps in the section below.

Converting via the Instagram mobile app

1. Open the Instagram app on your mobile device and navigate to Settings.
2. Tap Account.
3. Tap Switch to Professional account.
4. Follow the on-screen prompts, ensuring you choose the business account type, not the creator account type. You’ll also need to select a Facebook Page (or create a new one) to link your Instagram business account to. You will see a “Don’t Connect to Facebook Now” option, but if you don’t connect a Facebook Page to your Instagram account, you won’t be able to connect your account to Scout Cloud App.
5. Your Instagram account should now have been converted to a business account.

Reconverting your Instagram business account 

In certain situations, for example, if your Instagram account is currently a business account without a Facebook Page properly connected to it, or if you’re experiencing an error when trying to publish posts to Instagram, you will need to convert your Instagram account back to a personal profile and then reconvert it to a business account.

Please note, that your insights will be lost when converting your Instagram account back to a personal profile. You may wish to read and save your Insights before converting.

1. Open the Instagram app on your mobile device and navigate to Settings.
2. Tap Account.
3. Tap Switch to personal account, and then tap Switch back to confirm.
4. Your Instagram account should now be a personal profile and you can walk through the steps above to convert to a business account, ensuring you link a Facebook Page to it.